Terms of service

Last updated: 9/2/2026

Welcome to Sutemi. These Terms of Service ("Terms") govern your use of our website at sutemiofficial.com (the "Site") and any purchase you make through it. By placing an order or using the Site, you agree to these Terms. If you do not agree, please do not use the Site.

1. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to place an order on your own behalf. If you are under 18, you may use the Site only with the involvement and consent of a parent or legal guardian who agrees to be bound by these Terms and is responsible for the purchase.

2. Products and Availability

  • All features, specifications, products, prices, discounts, promotions, and offers described on our Services are subject to change at any time, and we reserve the right to make changes without notice to you.
  • We reserve the right, without prior notice, to limit the order quantity on any product and/or refuse service to any customer.
  • We have made every effort to display the colors of our products as accurately as possible; however, the actual color you see will depend on many factors, including your device's display, and we cannot guarantee accurate color representation.
  • Products are available while supplies last. Limited-run or "drop" items will not be restocked unless we say otherwise.
  • All prices displayed on the Services are quoted in U.S. dollars.

3. Orders and Payment

  • By placing an order, you represent that the payment information you provide is accurate and that you are authorized to use the payment method.
  • All prices are listed in dollars and do not include applicable taxes or duties unless stated otherwise. Taxes are calculated at checkout based on your shipping address.
  • We reserve the right to cancel or refuse any order, including orders that appear fraudulent, duplicated in error, or placed in violation of these Terms. If we cancel an order after payment, you will receive a full refund.
  • Order confirmation does not guarantee product availability; in rare cases of an out-of-stock item, we will contact you with a refund or substitution option.

4. Shipping and Delivery

  • Estimated production and shipping times are displayed at checkout and are estimates only, not guarantees.
  • Risk of loss and title for items passes to you upon delivery to the shipping carrier.
  • We are not responsible for delays caused by the shipping carrier, customs, or events outside our control (see Section 8).
  • You are responsible for providing an accurate shipping address. We are not liable for orders shipped to an incorrect address provided by the customer, though we will try to help resolve it with the carrier.
  • International orders may be subject to customs fees, import duties, or taxes, which are the responsibility of the customer.

5. Intellectual Property

  • All designs, logos, artwork, and content on this Site are the property of Sutemi and are protected by copyright and trademark law. Purchasing a product does not transfer any ownership or license to reproduce our designs.
  • You may not reproduce, resell, or use our designs, logos, or brand name for commercial purposes without our prior written consent.
  • Any user-submitted content (e.g., reviews, photos you tag us in, social media posts) may be shared or reposted by us for marketing purposes unless you tell us otherwise.

6. Prohibited Use

You agree not to:

  • Use the Site for any unlawful purpose or in violation of these Terms.
  • Attempt to interfere with the Site's security or functionality.
  • Use automated systems (bots, scrapers) to access the Site without our permission.
  • Submit false, fraudulent, or misleading order or payment information.

7. Limitation of Liability

To the fullest extent permitted by law, Sutemi and its owners, employees, and affiliates are not liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products purchased through it. Our total liability for any claim related to a purchase is limited to the amount you paid for the product in question.

8. Force Majeure

We are not responsible for delays or failures in performance resulting from events outside our reasonable control, including natural disasters, carrier disruptions, supplier issues, or acts of government.

9. Changes to These Terms

We may update these Terms from time to time. Changes take effect when posted to this page, with the "Last updated" date revised accordingly. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.